Product Return Policy

Your satisfaction with our products is of greatest importance to us. If you wish to return a product please call customer service and obtain a return authorization number. You can call 1.609.693.2164 to obtain this number. Returns must occur within 30 days of your shipment receipt for all items. The products must be unused and in their original sealed condition. All returns are subject to a 25% restocking fee unless it is an item that we miss-shipped or the item was damaged. We will replace items that were damaged in shipping, however, those items must be returned so that we can make a claim to the carrier. We cannot be held responsible for shipping delays with the carrier and cannot reimburse for shipping expenses unless it was our fault. ONLY Credit will be applied to your Account, not your credit card, for all returns minus the restocking fee. We do not issue refunds for any reason, again unless it was our fault. You cannot return any items because you do not care for the fragrance.  There is a full fragrance description section for your information, please use your judgment when deciding on the type of fragrance you would like.

After the number has been obtained, you can return the product by doing the following:
1. Place the product(s) in the box.
2. Clearly write the RMA number on the outside of the box.
3. Address label to:

The Lights of Rose, LLC
714 Buena Vista Road
Forked River, NJ 08731

Product statements are for informational purposes only and have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to treat, cure or prevent any disease or condition.  If you have concerns regarding any personal medical conditions that you may have, please seek the advice of a health professional.  No liability is taken by The Lights of Rose, LLC or its employees, owners or affiliates for any claims arising out of the misuse or otherwise of candles, essential oils or any of The Lights of Rose, LLC products.

Although great care and research went into creating the content, much of the skin care, candles and the said benefits of natural oils are alternative treatments and not meant to be used as a substitute for modern medical intervention.

Our products are NOT for consumption. No liability will be assumed by The Lights of Rose, LLC or its employees, owners or affiliates for any claims arising out of the misuse or otherwise of skin care, candles or any other product sold or manufactured by The Lights of Rose, LLC.

Always keep all Candles and The Lights of Rose, LLC products out of the reach of children and animals. If redness, burning, itching or irritation occurs, stop using product immediately and consult your medical provider if self treatment is not effective. If irritation does occur then apply vegetable oil, not water, to the effected area and dry.
If you are pregnant or nursing a baby, have heart disease, epilepsy, high blood pressure or diabetes, seek the advice of a health professional before using any essential oils or The Lights of Rose, LLC products.

Please test all skin products before using. Apply a small amount to the skin on your inner arm. Do not use if redness or irritation occurs.

No animal testing is use on any of The Lights of Rose, LLC products. All The Lights of Rose skin care products are listed with ingredients, if you may have any allergies, please refer to the listed ingredients if any may cause a irritation.

All Candles are attached with “WARNING LABELS” please read and practice safety with burning Candles… NEVER LEAVE A BURNING CANDLE UNATTENDED!

Because most of our candles and soaps look and smell REAL - KEEP AWAY FROM CHILDREN AND ANIMALS!!

The Lights of Rose respects your privacy! We do not use or sell your private information to anyone! 

We except payments through PayPal - using this method of payment ensures that your credit cards are safe and secure - We do not see your credit card information - all payment processing is done through PayPal!  - You do not need to have an account with PayPal to order.




For further information you can call us at
(609) 693-2164

Monday - Saturday - 10:00am - 4:00pm  EST

Your calls are important to us!

If your call goes to voice mail, leave your name and phone number and someone will get right back to you!